Shipping and Returns

How does shipping and delivery work?

✔︎ Orders are typically shipped within 72 business hours after payment confirmation. Once your order is shipped, you will receive an email with tracking details, allowing you to monitor your delivery until it reaches its destination.

  • Multiple item shipments: If you purchase multiple items in a single order, they may be shipped from different locations depending on stock availability. We do this to ensure you receive your complete order as quickly as possible.
  • Delivery times:
    • Express Shipping: 1 to 3 business days.
    • Standard Shipping: 3 to 8 business days.
    • Standard shipping is free for orders over $50 USD.

What is your return policy?

✔︎ We offer free returns within 30 days from the date your order is delivered/received.

However, not all items are eligible for returns. Products excluded from our return policy will be noted on the product page or at checkout.

Return eligibility criteria:

  1. Item(s) must be initiated for return and shipped via mail within 30 days from the delivery/receipt date.
  2. Item(s) must not be marked as "Final Sale" or "Non-Returnable" at the time of purchase, unless defective.
  3. Item(s) must be returned in their original packaging and in "new" condition, including:
    • Tags intact and attached.
    • Special packaging (boxes, ribbons, etc.) in good condition.
  4. A photo of the item(s) must be provided before shipping the return, so we can assess the condition.

How to initiate a return:

  1. Email hello@feercy.com with the subject: "Return - Order #[OrderNumber]".
  2. Include the following in your email:
    • Photo(s) of the product showing its current condition.
    • Order number and purchase details.
  3. Once approved, you will receive detailed instructions to complete your return.