Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
About the Product
1. Does the tights really keep you warm in very cold weather?
Yes! Our thermal tights are designed with an inner layer lined like a thermal blanket, ensuring warmth even in extreme temperatures. Additionally, its outer fabric blocks the wind and retains heat, keeping you comfortable all day long.
2. Do the tights shape the body?
Yes! The design is crafted to naturally enhance your curves, offering a sleek and sophisticated fit. It’s perfect to pair with dresses, skirts, shorts, or even layered looks.
3. What kind of outfits do the tights pair well with?
Our thermal tights are incredibly versatile! You can wear them with dresses, skirts, shorts, or even with oversized coats and boots. They’re the perfect choice for formal events, work, or a casual and stylish everyday look.
4. How durable are the tights? Do they tear easily?
Not at all! Our tights are made with high-quality materials that are resistant to daily wear and tear. We follow strict standards to ensure you can use them multiple times without any worries.
5. Is there a size chart? How can I choose the right size for me?
As we have elastane fabric, which adapts to the body and a seam made to shape your body, our sizes are divided into two: for 40-70kg and 70-115kg. 😉
6. How should I wash the tights to maintain their durability?
We recommend hand washing or using a delicate cycle in the washing machine with cold water. Avoid bleach and do not wring the tights to preserve their shape and elasticity. Let them air dry in the shade to maintain the fabric quality.
Shipping and Returns
7. Which countries do you deliver to?
We currently ship to the following countries:
- United States
- United Kingdom
- Australia
- Canada
Shipping times and costs depend on your location and the shipping option selected at checkout.
8. What is the delivery time?
Delivery times range between 1 to 8 business days, depending on the shipping option selected during checkout. For faster delivery, we offer express shipping options.
9. What if the product doesn’t fit or I don’t like it? Can I exchange it?
Yes! You can request an exchange or return within 30 calendar days of receiving your order, as long as the item is unworn and in its original packaging. Your satisfaction is our priority, and we strive to make this process simple and fast. Just reach out to our customer support team!
About the Store and Shopping Experience
10. What sets your store apart?
Our commitment is to offer products that combine functionality and style for women who value practicality and elegance. Each piece is carefully selected to meet your needs, guaranteeing quality, comfort, and impeccable design.
11. Are the products exclusive?
Yes! We work with unique designs and materials that you won’t find elsewhere. Our goal is to offer pieces that stand out for their quality and functionality, without compromising on style.
12. How can I be sure my purchase is secure?
The security of your purchase is our priority! Our website uses advanced encryption technology to protect your personal and payment data. Additionally, we have certifications that ensure a safe and reliable shopping experience.
13. Do you have a physical store, or are you online only?
We currently operate exclusively online to provide a practical and accessible experience. This way, we can serve customers anywhere and ensure the product arrives directly to you, without intermediaries.
14. What payment methods do you accept?
We accept the following payment methods:
- Credit cards (with the option to split into X installments, interest-free).
- PayPal.
- Apple Pay and Google Pay.
You can select your preferred payment method at checkout.
General Questions
15. How can I contact you?
We’re happy to help! You can get in touch with us through:
- Email: hello@feercy.com
- Contact Form: Available in the “Contact Us” section of our website.
Our customer service hours are Monday to Friday, 9 AM to 6 PM (EST).
16. Do you offer promotions or special discounts?
Yes! Stay tuned to our social media channels and subscribe to our newsletter to be the first to know about exclusive deals, seasonal discounts, and new arrivals.
17. What is the store’s philosophy?
We believe that every woman deserves to feel confident, comfortable, and stylish—no matter the season. Our focus is on offering pieces that simplify your routine without sacrificing beauty or functionality.